Shipping policy

Processing Time
We hand-whip and pack every order with love! Please allow 2–4 business days for us to process and prepare your items for shipment. You will receive a tracking number via email as soon as your package is on its way.

Summer Shipping 
Because our body butters are whipped to perfection with 100% natural oils, they are sensitive to extreme heat. During the summer months, we take extra care by packing every order with insulated mailers and ice packs to ensure your butter arrives in the best condition possible.

Transit Times
We ship via USPS/UPS. While we aim to get your order to you as quickly as possible, transit times are estimated at 3–5 business days. 

 To help your butter avoid sitting in a hot delivery truck or mailbox over the weekend, we recommend ordering early in the week.

 Important Note: Even with our insulation, extreme heat during transit can cause whipped butter to soften or melt. If your butter arrives soft, it is not ruined! This is a natural reaction to the environment. Please check out our product page for a quick fix to restore the airy texture.

Shipping Delays & Lost Packages
We know how exciting it is to wait for your package! Once your package is scanned by the carrier, it is in their hands. If your package is marked as "Delivered" but you haven't received it, please check with your neighbors or your local post office. We are not responsible for packages lost by the carrier, but we are always here to help you navigate the process if an issue arises.